A focused digital vehicle inspection curriculum that trains students to assess vehicles comprehensively from start to finish: documentation, visual evidence, inspection reporting, and customer communication. Our DVI platform and training aid are designed to integrate with high school automotive programs, district CTE programs, vocational-technical schools, and community colleges' automotive technology programs and mechanics courses, including ASE-accredited programs and those seeking future ASE accreditation. Deploy our module in an 8-10-hour unit over a semester, deploy it as a skills lab, or deconstruct the components of our curriculum to better fit your existing program and class structure.
Learning Objectives
• Introduction to Digital Vehicle Inspections
• Exterior Photo Documentation and Annotation
• Interior and Mechanical Inspection Checklists
• Writing Clear Findings; Translating Inspections into Shop Workflows and Communications
• Professional Reporting and Customer Transparency / Communications
• Satisfactory Completion of End-of-Program Practical Assessment
Week-by-Week Curriculum Breakdown
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Week 1: Introduction to Digital Vehicle Inspections (DVI)
• Session 1: Course Overview and Importance of DVIs
• Introduction to DVIs and their role in modern automotive repair.
• Benefits of using DVIs over traditional inspection methods (efficiency, accuracy, customer transparency).
• Overview of various DVI tools and software used in the industry.
• Session 2: Understanding DVI Workflow and Processes
• Step-by-step breakdown of the DVI process.
• Key components of a comprehensive digital inspection: vehicle walkaround, under-hood checks, under-vehicle checks, tire and brake inspection, etc.
• Introduction to safety protocols during inspections.
Week 2: Digital Tools and Software Training
• Session 3: Digital Tools for Inspections
• Training on digital tools and devices (e.g., tablets, smartphones, OBD-II scanners).
• Best practices for capturing high-quality images and videos during inspections.
• Using Bluetooth diagnostic tools and scanners in conjunction with DVI software.
Week 3: Conducting a Comprehensive Digital Vehicle Inspection
• Session 4: Pre-Inspection Procedures and Setup
• Preparing the vehicle and work area for inspection.
• Gathering necessary tools, equipment, and software setup.
• Customer communication and gathering preliminary information.
• Session 5: Exterior and Interior Inspection Techniques
• Step-by-step digital inspection of exterior components: body, lights, glass, tires, etc.
• Interior inspection: dashboard warning lights, seat belts, electronic systems, etc.
• Documenting findings with photos, videos, and notes in the DVI software.
Week 4: Under-Hood and Under-Vehicle Inspection
• Session 6: Under-Hood Digital Inspection
• Inspection of under-hood components: engine, belts, hoses, fluid levels, battery, etc.
• Best practices for capturing and documenting under-hood inspection data.
• Troubleshooting common issues found during under-hood inspections.
• Session 7: Under-Vehicle Digital Inspection
• Inspection of under-vehicle components: suspension, brakes, exhaust system, drivetrain, etc.
• Using mobile lifts and digital tools for efficient under-vehicle inspections.
• Creating detailed inspection reports in DVI software.
Week 5: Diagnostic and Specialized Inspection Techniques
• Session 8: Using OBD-II Scanners and Diagnostic Tools
• Introduction to OBD-II scanners and their integration with DVI software.
• Reading and interpreting diagnostic trouble codes (DTCs).
• Integrating diagnostic findings with the DVI report.
• Session 9: Specialized Digital Inspections
• Inspections of specialized systems: hybrid and electric vehicle systems, ADAS (Advanced Driver Assistance Systems), and emission systems.
• Best practices for conducting inspections on modern vehicles with advanced technologies.
Week 6: Customer Communication and Report Presentation
• Session 10: Building Customer Trust through DVI Reports
• How to explain DVI findings to customers in a clear, concise, and professional manner.
• Best practices for presenting digital reports via email, text, or app-based platforms.
• Techniques for upselling services based on inspection findings.
• Session 11: Role-Playing and Real-World Scenarios
• Role-playing exercises: presenting DVI reports to customers and handling objections.
• Analyzing real-world DVI case studies and identifying areas for improvement.
Week 7: Integration into Shop Workflow and Efficiency Improvement
• Session 12: Integrating DVIs into Shop Workflow
• Strategies for incorporating DVIs into the daily workflow of an auto repair shop.
• Using DVI data for effective team communication and workflow management.
• Streamlining parts ordering and service approvals based on inspection data.
• Session 13: Improving Shop Efficiency and Profitability with DVIs
• Analyzing key performance indicators (KPIs) related to DVIs (e.g., average repair order, customer retention).
• Identifying bottlenecks and inefficiencies in the inspection process.
• Continuous improvement strategies using DVI data analytics.
Week 8: Final Project and Evaluation
• Session 14: Final Practical Exam
• Students perform a comprehensive digital vehicle inspection on a test vehicle.
• Evaluation of DVI accuracy, documentation quality, and customer communication skills.
• Session 15: Review, Feedback, and Certification
• Review of final inspection projects and feedback from the instructor.
• Discussion of key learning points and common challenges.
• Issuance of course completion certificates to students who meet the requirements.
Assessment and Certification
• Assessment: Students will be assessed based on quizzes, practical tests, and a final project where they perform a full DVI.
• Certification: Students who successfully complete the course and demonstrate competence will receive a "Digital Vehicle Inspection Specialist" certificate.
Resources Required
• Software: Licenses for DVI Training platform.
• Equipment: Tablets or smartphones.
• Workshop Space: An area for practical inspection training, including lifts and diagnostic tools.
This curriculum provides a comprehensive framework for teaching students the necessary skills to conduct effective digital vehicle inspections, preparing them for a modern automotive repair environment. Would you like more information on any specific section, such as a detailed lesson plan for a particular week or session?
DVI Training